Refer, Refund & Cancellation Policy
Refund Policy:
Customer Satisfaction Guarantee: We stand behind the quality of our products. If you are not satisfied with your purchase, please contact us within 14 days of receiving your order, and we will work to address your concerns.
Returns and Refunds: Returns will be considered on a case-by-case basis. To initiate a return, please email us with your order details and reason for return. Refunds will be issued in accordance with the original payment method.
Damaged or Defective Items: If your order arrives damaged or with defects, please provide photographic evidence within 7 days of receiving the product. We will arrange a replacement or issue a refund.
Refund Processing Time: Refunds will be processed promptly upon approval. Please allow 7-10 business days for the refund to reflect in your account.
Cancellation Policy
Referral Program:
At Atikaye Farms, we value your loyalty and invite you to join our Referral Program. Share the richness of our spices and oils with friends and family, and both you and your referral will enjoy exclusive discounts on your next purchase. Embrace the joy of culinary exploration together!